If there is one common thread linking startups and many established enterprises alike, it is the need for manageable, expansive growth. Growing a business is a nuanced task that requires multiple independent elements to work together smoothly. One of the most often overlooked elements in this equation is IT support. While business owners in all industries and sectors need to implement IT solutions to keep up with modern day needs, they don’t always treat IT as an asset that can help growth occur.
Enter Proactive IT
The traditional approach to IT is, at best, an organizational cost. Relatively few treat it as an asset that can be leveraged towards producing value for their customers and clients. This is one of the main differences between traditional and proactive IT.
Traditionally, technical support solves problems, and this applies as much to the IT sector as it does anywhere else. Reactive IT support is the kind you are likely to be most familiar with: employees submit help desk tickets to get hardware replaced and software repaired.
Proactive IT management, however, anticipates future needs and builds robust platforms that can handle those needs when they occur. Intelligent business owners can use this approach to prepare for expansion in a powerful way.
Proactive IT Future-Proofs Your Business
While reactive IT support is enough to keep your business afloat, it can only do so for so long. In time, the need to update aging legacy systems and replace old hardware will place great strain on infrastructure of the business. A proactive IT system, however, is designed to anticipate these difficulties and is flexible enough to account for them without placing the same kind of strain on the entire network.
As an example of how a proactive IT strategy can future-proof a business, imagine balancing routine infrastructure updates and large-scale replacement of obsolete hardware. A proactive solution would be to have specific quarterly dates set for core infrastructure updates. At that time, routine updates can be implemented while obsolete hardware gets replaced. With adequate network monitoring ensuring the health of the system afterwards, the otherwise difficult transition becomes a simple task.
Planning Proactively for Expansion
This type of approach makes growth much easier to obtain and manage. Apart from anticipating updates, repairs and other general IT needs that startups and enterprises are familiar with, a proactive platform is flexible. The fact that changes is framed as a means of upgrading an asset and makes these businesses uniquely positioned to adopt new technologies and provide higher quality services to their clients while remaining better organized than their competitors.
Whether expanding into a new market or disrupting a business sector with a new service, keeping a healthy technological edge is the best way to outmaneuver larger, less flexible businesses. Proactive IT is one of the keys to healthy growth and is only going to become more important as times passes.
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Published On: 1st June 2016 by Ernie Sherman.