These Are the Technology Services Your Small Business Needs

A business with only 50 computers still has a great deal of complexity. Your business may benefit more than you realize from working with an external technology provider.

Giving up even a small portion of control can be difficult, especially when it comes to finding the right IT solutions partner for your business. While you may struggle with the decision, thousands of small to mid-size businesses with 10-50 computers to support are finding the task next-to-impossible without having a technology services partner on call at all times. IT systems are increasingly complex and cybersecurity risk factors continue to grow over time. Keeping your business running smoothly and efficiently requires having access to high-quality services that will support ongoing business growth and stability.

Benefits of IT Managed Services for Small Business

If you’re still unsure whether IT managed services are right for your business, consider what you’ll gain from this partnership:

Access to dedicated Help Desk personnel with guaranteed responses times

Implementation support from experienced technicians

Advanced cybersecurity awareness and solutions

Secure wireless networking

Predictable ongoing costs for your technology infrastructure support

Reduced downtime and increased staff productivity

Improved access to cloud-based solutions

Reliable backup and disaster recovery processes

This access to IT professionals can help your organization stay on-track with upgrades and critical security patches, maintain consistent operations and the support you need in the event of a cybersecurity incident or other service interruption.

In-House or Outsource: How to Decide

There may be specific functions that you want to retain internally, such as researching new technology platforms or managing your WiFi network. There have been dramatic changes in the technology industry in only the past few years, and your team needs to stay up-to-date on the latest security, privacy and compliance data to keep your business safe. Many businesses find that outsourcing their base infrastructure allows internal teams the space to innovate and bring new ideas to the table, something that is challenging when you’re being bombarded with requests from users.

One way businesses decide whether to manage specific aspects of technology internally or to outsource them is to strategically look at the staffing levels within the business. If you have the trained, qualified support staff available to manage all of your technology internally, this may be the best option for your business. However, most businesses that there’s a mismatch either in skill level and knowledge, strategic focus or time-management that will require outsourcing some or all of your technology support needs to a partner organization.

Tapping Into New Technology

One of the key reasons for working with a managed services partner is the ability to tap into new technology. Canadian organizations are actively looking at advanced solutions such as AI, but a recent Forbes Insights report shared by CIO Association of Canada notes that business leaders are struggling to define the strategy, find the skills and identify use cases for advanced tech. While businesses are clear that this type of future-reaching technology is vital to their business growth, getting started can be more than a challenge — it’s a near impossibility for businesses that are still scratching their heads over cybersecurity and business infrastructure.

When you’re ready to see how a truly proactive IT managed services provider can help your business, contact the team at Fuelled Networks today at 613-828-1280 or fill out our quick online form for a free initial consultation. Our team has been serving businesses of all sizes throughout the national capital region. We stay current on a range of platforms and strategies to ensure we are providing the best possible support for your business.

Ernie Sherman

I have a strong passion for helping Ottawa Businesses, Entrepreneurs and professionals to become more productive and successful while allowing them to feel at ease and secure when it comes to their Information Technology needs. As the President of Fuelled Networks since 1998, I specialize in providing no-nonsense flawless and prompt technical support to Ottawa businesses, with in-depth consulting on Fortinet, Microsoft, Microsoft Cloud Stack and security. I strive to help businesses to succeed and take great pride in building long-lasting positive relationships and taking on a strong leadership role within the Ottawa community.