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IT Services ProviderAre you fed up with IT Services Providers that:

  • Don’t return your phone calls?
  • Only show up when it’s convenient for them?
  • Don’t have a clue about what you want and need?
  • Use “techie” language that you can’t understand?
  • Act like they’re doing you a favour?

Don’t accept this treatment one more day.  Look for a new IT Services Provider who offers you the trustworthy, first-class treatment you deserve, including the following important services:

  1. Help-Desk Services with live support any time of the day, 24/7.  You should be able to call your IT Service Provider and speak to someone who understands your IT needs and can contact a technician.
  2. Dedicated Technicians who provide you on-going service and who know your IT system and requirements.
  3. Speedy Response Time and an understanding that every minute of IT downtime is money down the drain.  Your dedicated IT team should always treat your IT issues with a sense of urgency,
  4. Preventive IT Services that catch and repair IT issues before they occur.  Your dedicated IT team should perform ongoing monitoring and maintenance of your IT system.
  5. Technicians Who Communicate Effectively and who can relay information in a way you can understand what IT issues you’re experiencing.  They should answer all your questions and educate you about your IT system so you can decide what services or products are needed and what’s not.

Time for a change?  Call us today.  We are your local IT Services provider and we promise to exceed your expectations from day one!

Published On: 4th July 2013 by Ernie Sherman.

IT Consultants Ottawa