The following rates shall apply for ANY Services during standard business hours:

Standard Business Hours Billable Rate/Hr Minimum Hrs Billed Per Remote Call Minimum Hrs Billed Per Onsite Call
*Technician $150.00 1/2 Hour 1 Hour
*Engineer $185.00 1/2 Hour 1 Hour
Project Manager $225.00 1/2 Hour 1 Hour

The following rates shall apply for ANY Services provided during non-business hours:

Non-Business Hours Support Billable Rate/Hr Minimum Hrs Billed Per Remote Call Minimum Hrs Billed Per Onsite Call
*Technician $225.00 1 Hour 1 Hour
*Engineer $277.50 1 Hour 1 Hour
Project Manager $337.50 1 Hour 1 Hour

The following rates shall apply for ANY Services provided during STAT Holiday hours:

Non-Business Hours Support Billable Rate/Hr Minimum Hrs Billed Per Remote Call Minimum Hrs Billed Per Onsite Call
*Technician $300.00 1 Hour 2 Hours
*Engineer $370.00 1 Hour 2 Hours
Project Manager $450.00 1 Hour 2 Hours